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Using Technology to Enhance the Wellness Experience

Wednesday, September 18, 2024
Innovation Stage
Explore how technology transforms the guest experience in hotels and resorts from smart room amenities to analyzing guest fitness patterns and preferences. Explore how properties offer targeted wellness promotions, recommend treatments and spa activities, and even provide nutritional guidance or special menu creations in on-site restaurants and room service offerings.
Moderator
Dr. Soyoung Park, Assistant Professor of Hospitality & Tourism Management Program - Florida Atlantic University
Panelists
Patrick Fernandes, Executive Managing Director - Carillon Miami Wellness Resort
Tammy Pahel, Vice President of Spa & Wellness Operations - Carillon Miami Wellness Resort
Mauro Pinho, Vice President of Sales & Marketing - Acqualina Resort & Residences