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Designing Emotionally Intelligent Hotels
Guests can't always articulate why a hotel feels right. The best boutique operators design to capture that feeling. This session will unpack how thoughtful design, layered with a sharp brand identity, creates emotional resonance.
Hotel design content creator Hamish Kilburn (@Hotel_Travel_Editor) will be joined by Jon Sakshaug, CEO of The Hotel Emma and Bettina Landt, Managing Director of White Elephant Palm Beach to break down the design thinking behind standout independent properties. Together, they will discuss the subtle art of shaping unforgettable stays, exploring atmosphere, materiality and the emotional cues that turn a conventional check-in into a memory about to be written.
Panelist(s)
