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Questions? We have answers!

Check out our full list of frequently asked questions below.

Where will the Show be held?

Miami Beach Convention Center - Hall D
1901 Convention Center Drive, Miami Beach, FL 33139
www.MiamiBeachConvention.com

Located in the heart of Miami Beach, the Miami Beach Convention Center is easily accessible from the three major causeways: I-395 (McArthur Causeway), I-195 (Julia Tuttle Causeway) and Venetian Causeway.

Get Directions

What are the Dates and Times of the Show?

   
SHOW DAYS EXHIBITOR SET-UP EXHIBITOR MOVE-OUT

Wednesday, September 17, 2025
10:00am – 5:00pm

Thursday, September 18, 2025
10:00am – 4:00pm

Tuesday, September 16, 2025
8:00am – 6:00pm

Exhibitors will also be able to access the Exhibit Hall on Show Days starting at 8:00am.

Thursday, September 18, 2025
4:01pm – 10:00pm

Friday, September 19, 2025
8:00am – 12:00pm

   

Where Can I Park?

Parking is available at the Miami Beach Convention Center for a $20 flat fee*. The parking garage decks are located on the 4th and 5th level (uncovered) of the Miami Beach Convention Center. Enter from 1901 Convention Center Drive (West) or from 2000 Washington Ave, Miami Beach, FL 33139 (East). Valet service is available for $35/day* (near the West Lobby) at the Main Entrance off Convention Center Drive. Accessible parking spots are located on the rooftop parking garage of the MBCC.  Parking Hours: 6am-1am, 7 days a week.

For more parking information, visit MBCC’s Parking & Directions.

*Rates subject to change.

What Types of Companies will be Exhibiting at the Show?


The Independent Hotel Show will showcase leading businesses operating within this flourishing sector. This includes businesses from but not limited to:
 

AUDIO & ENTERTAINMENT BEDS & BEDDING BOUTIQUE/GIFT &
RESORT WEAR
DESIGN & DECOR FOOD & DRINK
Guest facing technologies - in-room entertainment, smart technology, internet, wifi, door locking, telecommunications and audio-visual systems. Mattresses, comforters, duvets, sheets, and pillows. Bags, gifts, jewelry, sundries, and apparel. Interior design – bed bath and living, furniture, soft furnishings, fabrics, wallcoverings and accessories, lighting, artwork, flooring and carpet. Exterior design – plant and garden, outdoor furniture. Bar design and products, beer, wine, spirits, non-alcoholic drinks, coffee and teas, bar snacks, minibar products and equipment.
HOTEL SUPPORT SERVICES HOUSEKEEPING &
HOTEL PRODUCTS
MARKETING & BRANDING TECHNOLOGY SPA & WELLNESS

Legal, finance, management and consultancy, insurance, property development, recruitment, staff and training.

Linens, tableware, uniforms, cosmetics, glassware and china, towels, toiletries, promotional and branded gifts. Creative agencies, website design, print houses, graphic design, social media and marketing software. Back of house technologies – bookings and hotel management software, payment and revenue management systems, and hotel operation programs. Spa design, products, gym equipment, pools, spa services, leisure and wellness equipment
 


For a detailed exhibitor brochure, please click here.

What is the Target Audience to Attend the Show?

  • The Independent Hotel Show is for owners, senior management, purchasing managers, designers, and key decision makers from independently-minded leading hotels and brands.
  • The Independent Hotel Show is a B2B show open to qualified industry professionals only and not open to the general public.
  • Individuals must be directly involved in the hotel industry to attend.
  • Suppliers to the industry must be exhibitors in the show to participate.

For a detailed exhibitor brochure and attendee demographics, please click here

What is the History of the Show?

The Independent Hotel Show Miami is the most comprehensive, dedicated event for the luxury, boutique, and independent hotel sector which focuses on hotel industry trends and emerging opportunities for today’s independent hoteliers to help grow their businesses and enhance the guest experience.

The Miami shows first started in 2023 as a spin-off of the successful Independent Hotel Show London, which began in 2012 and is now also hosted in Amsterdam and Munich.  Our mission is to broaden the support of the hotelier community by delivering the brand to independently spirited hoteliers in North America, Central America and the Caribbean.

Returning to Miami in 2025 for the third edition, we invite you to join us September 17-18 at the Miami Beach Convention Center to be a part of this unique and influential event.

What is the Cost to Exhibit in the Show?

The Independent Hotel Show Miami is dedicated to delivering a quality experience for its attendees.  The show floor features a modern, modular-style exhibit environment.  Exhibitors are able to take advantage of a Turnkey Booth Package which includes hard walls, carpet, table, chairs, company header and a wastebasket.  Exhibitors with an existing custom booth structure that is 200 square feet and larger may be approved for the Basic (Raw) Space Booth Package. 

Click here for the Exhibitor Brochure with full details and rate information.

What is Included in the Exhibit Booth Package?

Turnkey Booth Package (per 3m x 3m booth unit):

  • Hard-wall shell scheme on 3 sides (2 sides for corner booths)
  • Company name sign
  • Carpet (tuxedo black)
  • 1 square table (chrome and white)
  • 2 side chairs (white)
  • Nightly booth cleaning
  • Material handling (drayage)
  • Online company directory listing
  • Exhibitor badges (unlimited)
  • Personalized marketing tools
  • A promo code to invite guests to register for free (unlimited)
  • Please note electrical and Wi-Fi services are not included. These services may be ordered through the event’s general contractor and show partners.


Basic (Raw) Space Package for approved custom exhibits 200 sq. ft and larger:

  • Material handling (drayage)
  • Nightly booth cleaning
  • Exhibitor badges (unlimited)
  • Personalized marketing tools
  • Online company directory listing
  • A promo code to invite guests to attend the show (unlimited)
  • Please note hard walls, carpet, furniture, electricity and Wi-Fi are not included. Exhibitors must have walls and floor covering as part of their booth structure. These items may be ordered through the event’s general contractor and show partners.

How do I Register My Staff and How Many Exhibitor Badges are Included in the Booth?

Exhibitors may register as many booth personnel for badges as needed.   

The Primary Contact for each exhibitor will be emailed (subject: Exhibitor Registration Link) a unique registration link to use in registering booth personnel. Once registered, exhibitor staff will receive a confirmation email with a barcode and badge pickup instructions. Badges will be made available for pickup at the onsite Registration Check-In (each staff member must show I.D. and pick up their own staff badge).  Badges are required to be worn on the trade show floor for the duration of the event.

For registration questions or to receive the Exhibitor Registration Link (available to the Primary Contact only), please contact Diana Ludwig at Diana.Ludwig@ExpoDevCo.com.

How do Exhibitors Invite Customers to the Show?

The Primary Contact for each exhibitor will receive an email (to be sent starting in May, subject line: Your Exhibit Promotional Tools) that provides information on how to access your company’s custom marketing dashboard as well as your unique promo code which grants free registration for clients and prospects.  The dashboard contains a co-branded landing page, personalized email invites, suggested content for your social media, web banners and other marketing tools. The marketing platform makes it easy for you to upload email lists and send invitations with your promo code to your entire contact list.  Please note that only professionals working for a hotel may use exhibitor promo codes (suppliers to the industry are not allowed to use exhibitor promo codes and will be denied entry).

Click here to log into the Exhibitor Zone. (Coming Soon).

How do Exhibitors Order Extra Services and Furnishings?

Information on how to order additional furniture, graphic services, AV, electrical services, Wi-Fi, lead retrieval and other services is coming soon and will be posted on this website under the Exhibitor Show Services tab. Notification emails will be sent to each Exhibitor’s Primary Contact when the ordering information is available. 

Click here to log into the Exhibitor Service Manual. (Coming Soon)

How do Exhibitors Order Lead Retrieval?

Exhibitors may rent lead retrieval systems from Custom Registration. A lead retrieval system allows exhibitors to scan attendee badges and collect attendee data.

Click here to select and order a lead retrieval system. (Coming Soon).

How do Exhibitors Ship Booth Materials to the Show?

Exhibitors are encouraged to ship booth items to the Advance Warehouse as this is the best way to ensure the items will arrive at your booth on time. Expo Convention Contractors, the official general contractor, will handle the delivery of all shipped items to the exhibitors’ booth.

Advance Warehouse
Shipments may arrive starting (no earlier than) Friday, August 15, 2025 and may arrive no later than Monday, September 8, 2025. Warehouse receiving hours are Monday – Friday, 8:30am - 3:30pm. Exhibitors will be charged a surcharge for items arriving before or after the deadlines.

Advance Warehouse Address:
    Independent Hotel Show Miami
    Your Company Name and Booth #
    Expo Convention Contractors Inc.
    15959 NW 15th Avenue
    Miami, FL 33169

Direct Shipping to the Convention Facility
The general contractor will start accepting shipments (no earlier than) Monday, September 15 at 2:00pm – 8:00pm and Tuesday, September 16 at 8:00am – 6:00pm. Shipments arriving before Monday, September 15 will be turned away.

Convention Facility Address:
    Independent Hotel Show Miami
    Your Company Name and Booth #
    Expo Convention Contractors Inc.
    C/O Miami Beach Convention Center
    1901 Convention Center Drive, Hall D
    Miami Beach, FL 33130

Click here to log into the Exhibitor Service Manual to access pre-printed Shipping Labels. (Coming Soon)

Can Exhibitors Serve Food and Drinks in their Booths?

Exhibitors that manufacture or distribute food or beverage products can offer samples to attendees. Beverage samples are limited to a maximum 3oz container. Food samples are limited to a maximum 2oz portion, and the maximum alcoholic beverage/liquor sample size is one 1oz. Exhibitors must receive written approval from Sodexo Live to distribute samples. Please see the necessary Sample Forms required for approval below. 

Sample Forms

Exhibitors may order food and beverages from the official MBCC catering service, Sodexo Live. Information on the available catering options can be found on the Catering Menu below. Please note that all outside food and beverages are strictly prohibited within the Miami Convention Center building and complex.

Small candies 1oz or less, such as individually wrapped mints are permitted for distribution within an Exhibitor’s booth and does not require Sodexo Live’s written authorization.

Exhibitors may bring in logo’d bottled water contingent upon written approval from Sodexo Live. A corkage fee of $1.50++/bottle will apply. Sodexo Live reserves the right to control the quantity of logo’d bottled water brought into the facility.

Sodexo Catering Guide
Exhibitor Catering Menu
Online Catering Ordering

What Marketing Tools are made Available to Exhibitors?

Exhibitors have access to a myriad of marketing tools to promote their presence at the event. Each exhibitor Primary Contact will receive (starting in May) an email (subject line: Your Exhibit Promotional Tools) that provides your company’s unique promo code which grants free registration to the event for your customers, and information on how to access your company’s custom-built dashboard. The dashboard will provide digital marketing tools including a co-branded landing page, suggested social media content, email invites and web banners with your promo code. The dashboard allows you to invite your entire contact list to visit you at the event with a single upload.

Exhibitor Zone
The Exhibitor Zone is where you enter your company's information (logo, description, and social media links) for your online exhibitor listing and access your marketing dashboard.

Click Here to access the Exhibitor Zone. (Coming Soon).

Sponsorships
Align your brand with the event showcasing the latest trends and innovations for luxury and independent hoteliers. Creative Sponsorship Programs include: The Suite (VIP Lounge), the Lobby Lounge, the Innovation Stage, Reception Check-In (Registration), Badge Lanyards, Billboard Signs and much more!

Click here for the Sponsorship Brochure.

Are Attendee Lists Available to Exhibitors?

Due to the many data protection laws in place across the many countries and states we serve, as well as the privacy we promise our customers, we are unable to provide attendee lists.

You are able to rent lead retrieval systems from our registration company, which enables you to easily collect data on attendees in your booth who agree to let you scan their badges.

Please Note: Show Management never sells our attendee data, so if you are approached by any companies claiming to be able to sell you our attendee data, pretending to be show management, they are criminal enterprises trying to steal your money, under no circumstances should you respond to these solicitations.

Click here to download the Lead Retrieval Order Form. (Coming Soon)

Are 1-to-1 Meetings Scheduled by the Show?

No, this service is not currently available. However, exhibitors are provided with personalized show invites and marketing tools (available through the Exhibitor Zone) to create awareness for their exhibit participation and to set up their own appointments. A myriad of customizable marketing tools are available to help exhibitors gain exposure before, during and after the event.

How do we get a Visa Invitation Letter?

If you are a contracted exhibiting company from outside the USA and any of your personnel who will be working at the show need a Visa Invitation Letter, please send a detailed request by email to: Info@IndependentHotelShow.us.

You will need to provide the following details for each person: 

  • Full Name
  • Passport Number
  • Nationality
  • Date Issued
  • Expiration Date

What Hotel Room Rates are there for Exhibitors?

Several hotels near the Miami Beach Convention Center will offer discounted room rates for event participants. This information will be coming soon. All Exhibitor Primary Contacts will be emailed a notification once the hotel information is available.

Please note that show management and our partnering hotels will NEVER contact you directly to book hotel rooms. If you are contacted to book rooms, please disregard the call or message. Only book your rooms through our website links to avoid fraudulent activities. 

Click here for Hotel Information and Reservations. (Coming Soon)

Do You Offer an Airline Discount?

Delta Air Lines is pleased to offer special discounts for exhibitors of the Independent Hotel Show Miami.

Please click here to book your flights.

You may also call Conferences and Events® at 1.800.328.1111* Monday–Friday, 8:00 a.m. – 6:30 p.m. (EST) and refer to Meeting Event Code NM48Q.

*Please note there is not a service fee for reservations booked and ticketed via our reservation 800 number.

Delta Meeting banner

What is the Conference Program at the Show?

The Innovation Stage is the on-floor education hub which will host multiple education sessions per day, covering the latest hotel trends and cutting-edge innovation with the goal of developing ground-breaking ideas and engaging conversations relevant to the boutique, lifestyle, and luxury hotel sectors.

The Business Center Stage is a relaxed environment on the show floor where knowledge can be gained and shared. These tailored campfire-esque sessions led by exhibitors, up to 6 per day, provide a unique mix of presentations, products, and solutions for hoteliers.

All sessions over the two-day event are included at no additional cost with attendee registration.

Can Exhibitors Submit Topics or Presentations for the Conference Program?

Exhibiting companies are welcome to submit ideas and presentations to show management for consideration by the content planning team. Content that is considered too sales orientated or focused on promoting the company’s own products or services will not be considered for inclusion.

Exhibitors can purchase 30-minute time slots to present on the Business Center Stage, a dedicated relaxed environment on the show floor.

For details, please contact Miki LaSalle, Sales Manager, at +1-678-381-8494 or Miki.LaSalle@ExpoDevCo.com.

We are Suppliers to the Industry; Can We Walk (Attend) the Show?

Suppliers must be exhibitors in the show to participate.