Dharma is your ultimate hub for streamlined hospitality operations, designed to maintain your units and nurture guest relationships. The platform's core features include:

• Business Data Knowledge Base (BDKB): Centralized information hub for team members to assist with guest inquiries and power the AI assistant.
• Unified Messaging System: Facilitates seamless communication with guests and team members.
• Ticketing System: Divided into issues and work orders to track guest requests and unit maintenance.
• AI Assistant: Automates responses to common inquiries, freeing up the customer service team.
• Enhanced Guest Profiles: Provides deeper insights into guest preferences for personalized experiences.
• PMS Sync: Ensures data consistency across Property Management Systems.
• Unit Management: Streamlines housekeeping and maintenance tasks.
• Reports: Generates comprehensive performance reports.
• Notifications: Real-time updates for important tasks.
• Guest Email Communication: Automated and personalized email interactions with guests.

Dharma helps your team deliver exceptional service, improve operational efficiency, and create memorable guest experiences.