Victoria DelVecchio
Guest experience enthusiast, Victoria DelVecchio is the General Manager of citizenM Hotel in Miami, Florida. Besides her endless desire to create amazing guest experiences, Victoria is driven by strong leadership values, and an unrelenting passion for service culture.
Since joining citizenM Hotels in 2021, Victoria guided the successful opening of the company’s largest hotel in the US market. With a knack for team development and process improvement, she led the upskilling of several assistant general managers who have been strategically placed in the brand's top performing markets and successfully closed out the opening year in the top 10 in guest satisfaction for the portfolio.
Victoria has worked at such recognized properties as The Guild, Fontainebleau Miami Beach, and Faena Hotel Miami Beach. She received her Master of Business Administration (MBA) from Florida International University in 2021.
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18-Sep-2024Innovation StageAdvancing Women in Hospitality