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The seminar program for Independent Hotel Show Miami 2024 features two education areas on the show floor – Innovation Stage and Business Center. The location is noted under each session title. All sessions over the two-day event are included with attendee registration.

Please note that the program is sorted by day. Select the day(s) of interest below to see all programming available for that day.

10:30 AM
  1. Innovation Stage
    This panel will explore the impact of AI on talent retention and recruitment within the hotel industry. Attendees will learn about AI tools that streamline hiring processes and enhance candidate match ...
11:00 AM
  1. Business Center
    The hospitality industry is going through a fast paced fusion between technology and meaningful personal interactions. In this presentation ResNexus experts will go over 5 tools to enhance your busine ...

    Sponsored by:

    ResNexus

11:30 AM
  1. Innovation Stage
    In today's competitive hospitality landscape, independent and boutique hotels possess a unique advantage: their distinctive character and individuality. However, effectively conveying this independent ...
12:00 PM
  1. Business Center
    In this presentation, Barbara Alberto, Vice President of Sales for the US and Caribbean, will share practical strategies to enhance the guest experience while optimizing the housekeeping budget. She w ...

    Sponsored by:

    1Concier

12:30 PM
  1. Innovation Stage
    This session will identify and explore opportunities for creating one-of-a-kind experiences in a variety of settings, including crowded tourism destinations and more remote locations. The emphasis wil ...
1:00 PM
  1. Business Center
    Delve into the complexities of credit card processing fees and merchant costs, uncovering hidden fees that luxury hotels should be aware of. Explore different credit card processing pricing structures ...

    Sponsored by:

    Merchant Cost Consulting

1:30 PM
  1. Innovation Stage
    This panel will focus on how to identify the gap in female leadership within the hospitality industry; the importance of self-advocacy and network building for women’s advancement; how to overcome cha ...
2:00 PM
  1. Business Center
    Join us for an enlightening talk by Rich Tuckwell-Skuda on "Emotive Connection and Collaborative Tourism." In this engaging session, Rich will explore the power of emotional connections within the hot ...

    Sponsored by:

    TAG

2:30 PM
  1. Innovation Stage
    Explore how technology transforms the guest experience in hotels and resorts from smart room amenities to analyzing guest fitness patterns and preferences. Explore how properties offer targeted wellne ...
3:00 PM
  1. Business Center
    In a landscape where vacation rentals and short-term hospitality increasingly lack in-person touchpoints, strategies to bridge this perceived service gap are essential. With guests often encountering ...

    Sponsored by:

    dharma logo

3:30 PM
  1. Innovation Stage
    Understand the importance of community integration in projects. In this session, we will explore the unique challenges and opportunities for community integration in the hospitality industry. We will ...
4:00 PM
  1. Business Center
    Cybercriminals hijacked $9.5 trillion in 2023 alone. Why should you care? Because your property could be next. In this session, we will simplify the complex world of cyber threats and dive into the fo ...

    Sponsored by:

    Bright.IT

11:00 AM
  1. Business Center
    Join PriceLabs experts to discover how to elevate your property’s revenue strategy with actionable insights and cutting-edge technology. This session is tailored for hoteliers and aparthotel operators ...

    Sponsored by:

    PriceLabs

11:30 AM
  1. Innovation Stage
    In a world inundated with information and distractions, how do hotel brands break through to create lasting connections with their audience? The answer lies in the art of creative programming. This se ...
12:00 PM
  1. Business Center
    Come hear an insightful discussion on the increasing use of rapidly renewable bamboo components in furnishings, interior finish panels, and construction. Moso Bamboo, utilized in these products, reach ...

    Sponsored by:

    Mscapes

1:00 PM
  1. Business Center
    The integration between Maestro PMS and Silverware POS goes far beyond a simple interface. This presentation will explore the sophisticated integration that provides synchronized systems on a shared d ...

    Sponsored by:

    Maestro       Silverware

2:00 PM
  1. Business Center
    Session in Development

    Sponsored by:

    DISH Business

2:30 PM
  1. Innovation Stage
    AI is here to stay, but like all technological trends, the amount of information about how it may impact your business is overwhelming. This session will focus on the most important AI tools for hotel ...
3:00 PM
  1. Business Center
    Session in Development

    Sponsored by:

    Vellamo

4:00 PM
  1. Business Center
    The battle for top talent in the hotel industry is fierce. Join Tara Smith, Vice President of Customer Success at Wizehire, to discover how cutting-edge hiring strategies and technology can give your ...

    Sponsored by:

    Wizehire