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Wednesday, September 18, 2024


10:00am - 5:00pm Exhibit Hall Open Hall D
10:30am - 11:00am The Future of Hospitality Talent: Leveraging AI in Recruiting & Retention Innovation Stage
11:00am - 11:30am Five Essential Tools for Your Hotel Business Center
11:30am - 12:00pm Flying the Flag: How to Effectively Market the Independent Spirit of Your Hotel Innovation Stage
12:00pm - 12:30pm Elevate Customer Experience While Optimizing Housekeeping Budget Business Center
12:30pm - 1:00pm Forging Brand Identity Through Design Innovation Stage
1:00pm - 1:30pm Decoding Credit Card Fees: Strategies for Lower Costs & Transparent Practices                               Business Center
1:30pm - 2:00pm Advancing Women in Hospitality Innovation Stage
2:00pm - 2:30pm Emotive Connection & Collaborative Travel Business Center
2:30pm - 3:00pm Using Technology to Enhance the Wellness Experience Innovation Stage
3:00pm - 3:30pm Enhancing Guest Satisfaction in the Digital Hospitality Landscape Business Center
3:30pm - 4:00pm How to Integrate Community into Hotel Projects Innovation Stage
4:00pm - 4:30pm Cybercriminals are Attacking Hotels. Is your Property Cyber Ready? Business Center
6:30pm - 9:00pm IH Miami Evening Event (Ticket Required) Villa Azur

Thursday, September 19, 2024


9:00am - 10:00am Boutique Hotelier USA Power Breakfast (By Invitation Only) Innovation Stage
10:00am - 5:00pm Exhibit Hall Open Hall D
10:30am - 11:00am How Using Sustainability Can be the Key to Guest Retention & Long-Term Profitability Innovation Stage
11:00am - 11:30am Beyond Rate Matching: Boosting Hotel Revenue with Market Data Business Center
11:30am - 12:00pm South Beach x Southwest: Enhancing Experience & Brand Awareness with Creative Programming Innovation Stage
12:00pm - 12:30pm Rapidly Renewable & Sustainable Options in FF&E & Structural Building Components Business Center
12:30pm - 1:00pm Flamingo Returns: Lessons Learned from Opening a Hotel & Restaurant in Everglades National Park Innovation Stage
1:00pm - 1:30pm PMS, POS & Embedded Payments: The Ultimate All-in-One Business Center
1:30pm - 2:00pm Indies & Impact: Hospitality as a Catalyst for Social Good Innovation Stage
2:00pm - 2:30pm The Future of Hospitality Technology Business Center
2:30pm - 3:00pm Navigating the AI Landscape in Travel & Hospitality Innovation Stage
3:00pm - 3:30pm Vellamo: The Story of Ice Age Water Business Center
3:30pm - 4:00pm Independent Hotel Industry Update Innovation Stage
4:00pm - 4:30pm Outsmart the Competition: How Independent Hotels Win the Talent War Business Center