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Wednesday, September 17, 2025


10:00am - 5:00pm

Exhibit Hall Open

Hall D

11:00am - 11:30am

The Ultimate Hotel Linen Workshop: Par Levels, Bed Efficiency, and Resort Towel Strategies

Business Center

11:30am - 12:00pm

They’re In-House, They’ve Got a Phone… Why the Hell Are They Ordering From Somewhere Else?

Innovation Stage

12:00pm - 12:30pm The AI Revenue Playbook: How Independents Can Win More Guests for Less Business Center

12:30pm - 1:00pm

Future-Proofing Boutique Hospitality: Tapping the Quiet Luxury Trend to Attract High-Value Guests

Innovation Stage

1:00pm - 1:30pm

The Disney Way for the Digital Age: How Smart Tech Powers World-Class Hospitality - ... 

Business Center

1:30pm - 2:00pm

Standards and Ratings: How the World's Premier Ratings System REALLY Works and Top Trends to Know

Innovation Stage

2:00pm - 2:30pm

How Can an Independent Hotelier Save Time with AI While Staying in Control?                              

Business Center

2:30pm - 3:00pm

The Crime Hidden in Plain Sight: Human Trafficking Awareness for the Hospitality Industry

Innovation Stage

3:00pm - 3:30pm

Lessons from an Independent Hotel’s Comfort-First Renovation

Business Center

3:30pm - 4:15pm

The New Media Mix: How Hotels Can Win with Creators, Podcasts, and Emerging Platforms

Innovation Stage

4:00pm - 4:30pm

From Invisible to In-Demand: The 3-Part Brand Journey That Drives Direct Bookings

Business Center

Thursday, September 18, 2025


10:00am - 4:00pm

Exhibit Hall Open

Hall D

10:30am - 11:00am

U.S. Hotel Investment Outlook – The Evolution of Capital for Independent Hotels

Innovation Stage

11:00am - 11:30am

Redefining Sustainable Luxury: Spas and Hospitality as Drivers of Positive Change

Business Center

11:30am - 12:00pm

Fractional Services and Their Benefit to Boutique and Independents

Innovation Stage

12:00pm - 12:30pm

What Hotel Guests and 125 Million Reservations Tell Us About the Future of Direct Bookings

Business Center

12:30pm - 1:00pm

DEI in the Face of Anti-DEI

Innovation Stage

1:00pm - 1:30pm

From Hospitality Moments to Meaningful Connections

Business Center

1:30pm - 2:00pm

What are Hyper-Personalized Service and Curated Experiences? Real Case Studies.

Innovation Stage

2:00pm - 2:30pm

Maximizing Direct Bookings on Google with Local SEO

Business Center

2:30pm - 3:00pm

Capital, Capitol! The Nexus of Policy, Advocacy, and Your Business.

Innovation Stage

3:00pm - 3:30pm When Guests Mistreat Your Towels and Linens Business Center