Wednesday, September 16

10:00am – 5:00pm Exhibit Hall Open Hall D
10:30am – 11:00am Power Couple Mark & Melissa Durliat of Grace Bay Resorts, Turks & Caicos Innovation Stage
11:00am – 11:30am Beyond the Tech Stack: Real-World Strategies for Unified Hospitality Business Center
11:30am – 12:00pm How the Tables Have Turned: F&B Is What Puts Your Hotel on the Map Innovation Stage
12:00pm – 12:30pm What Is Every Guest Really Worth? Unlocking Revenue Beyond the Room Rate Business Center
12:30pm – 1:00pm Hospitality is Not a Department Innovation Stage
1:00pm – 1:30pm The Distribution Response Gap: Why Speed Now Determines Hotel Revenue Business Center
1:30pm – 2:00pm Designing Emotionally Intelligent Hotels Innovation Stage
2:00pm – 2:30pm The AI Visibility Edge: How AI is Reshaping Hotel Discovery (and What it Means For Your Properties) Business Center
2:30pm – 3:00pm Artificial Intelligence (AI): What Every Independent Hospitality Leader Needs to Know! Innovation Stage
3:00pm – 3:30pm The Hotel Payment Cost Playbook: 10 Ways Hotels Can Reduce Merchant Fees Without Changing Processors Business Center
3:00pm – 5:00pm Happy Hour (Sponsored by D&G Furnishings. For Attendees Only) The Lobby Lounge
3:15pm – 3:30pm Refresh & Recharge with Soul Cole Innovation Stage
3:30pm – 4:15pm From Treatment Rooms to Wellness Ecosystems: The Total Revenue Strategy for 2026 + Refresh and Recharge Wellness Activation Innovation Stage

Thursday, September 17

8:30am – 10:00am Boutique Hotelier’s USA Power Breakfast (By Invitation Only) Innovation Stage
10:00am – 4:00pm Exhibit Hall Open Hall D
10:30am – 11:00am Invisible Without a Story: Content Marketing That Drives Awareness, Bookings, and AI Visibility Innovation Stage
11:00am – 11:30am From Missed Calls to Booked Rooms: How Hotels Are Using AI Voice Agents to Win Direct Revenue Business Center
11:30am – 12:00pm What Independents Need to Know in the Openings Phase to Ensure Success Innovation Stage
12:00pm – 12:30pm South Florida Hotel Outlook: The Data Behind the Story Business Center
12:30pm – 1:00pm Beyond the Boutique Hotel: How Hospitality is Evolving Into Cultural Infrastructure Innovation Stage
1:00pm – 1:30pm Small Team. Big Expectations. A Technology Playbook for Independent Hotels Business Center
1:30pm – 2:15pm Ask the Independent Experts: Straight Talk for Boutique Hotel Success Innovation Stage
2:00pm – 2:30pm Introduction to VEE™ Voice AI Platform Business Center
2:00pm – 4:00pm Happy Hour (Sponsored by D&G Furnishings. For Attendees Only) The Lobby Lounge
2:15pm – 2:30pm Wellness Winddown with Isha Lallsa Innovation Stage
2:30pm – 3:15pm Healthy Hotels, Healthy Planet: The Business Case for Sustainability in Independent Hospitality + Energy and Focus Reset Wellness Activation Innovation Stage

 

Please check back regularly for additional updates and additions.